Posted by: Nancy Raulston on: May 2, 2011
Often, by the time a company calls me in, the individuals needing help have been having the same unsatisfying conversation over and over and over. Regardless of what topic they try to talk about, soon they find themselves airing the same old complaints, even using the same terms in the same voices. It’s very obvious [...]
Posted by: Nancy Raulston on: January 14, 2011
I find it really interesting to watch other people have conflict. Regardless of what the goal of the discussion is, as soon as there is a difference of opinion I can see many of them move into “I have to win!” People who have studied conflict have identified several styles. Although “dominate” is a legitimate [...]
